Amd no detecta contestador de telcel por cambio de numero

[sergio_lora]

¡Hola

Estamos utilizando VICIDIAL para una campaña predictivo donde estamos usando AMD que más o menos está detectando correctamente el AM . Tenemos un tema en particular en relación con un AM que es proporcionada por la compañía móvil TELCEL que es un teléfono móvil que se ha desconectado o el número ha cambiado , por lo tanto inmediata obtenemos el mensaje, pero AMD no detecta el AM e interpreta que la llamada ha sido establecida

este es el trace del wireshark:

7339 91.135827000 10.212.55.37 216.158.84.91 SIP 411 Request: ACK sip:9005212221149572@216.158.84.91 | @216.158.84.91 |
7340 91.145193000 10.212.55.37 216.158.84.91 SIP/SDP 1121 Request: INVITE sip:9005212221149572@216.158.84.91 |
7341 91.228552000 216.158.84.91 10.212.55.37 SIP 608 Status: 100 Trying |
7522 93.619320000 216.158.84.91 10.212.55.37 SIP 624 Status: 180 Ringing |
7525 93.622113000 216.158.84.91 10.212.55.37 SIP/SDP 908 Status: 183 Session Progress |
12205 110.706615000 216.158.84.91 10.212.55.37 SIP 580 Status: 408 Request Timeout |
12207 110.707314000 10.212.55.37 216.158.84.91 SIP 411 Request: ACK sip:9005212221149572@216.158.84.91 |

pero el log de asterisk envia el msg Everyone is busy/congested at this time (1:0/0/1)

== Manager 'sendcron' logged on from 127.0.0.1
[Dec 16 14:29:34] -- Executing [9005212221149572@default:1] AGI("Local/9005212221149572@default-00000078;2", "agi://127.0.0.1:4577/call_log") in new stack
[Dec 16 14:29:34] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
[Dec 16 14:29:34] -- <Local/9005212221149572@default-00000078;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Dec 16 14:29:34] -- Executing [9005212221149572@default:2] Dial("Local/9005212221149572@default-00000078;2", "SIP/005212221149572@netelip,60") in new stack
[Dec 16 14:29:34] == Using SIP RTP CoS mark 5
[Dec 16 14:29:34] -- Called SIP/005212221149572@netelip
[Dec 16 14:29:36] -- SIP/netelip-000000ac is ringing
[Dec 16 14:29:36] -- SIP/netelip-000000ac is making progress passing it to Local/9005212221149572@default-00000078;2
[Dec 16 14:29:48] == Everyone is busy/congested at this time (1:0/0/1)
[Dec 16 14:29:48] -- Executing [9005212221149572@default:3] Hangup("Local/9005212221149572@default-00000077;2", "") in new stack
[Dec 16 14:29:48] == Spawn extension (default, 9005212221149572, 3) exited non-zero on 'Local/9005212221149572@default-00000077;2'
[Dec 16 14:29:48] -- Executing [h@default:1] AGI("Local/9005212221149572@default-00000077;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----18-----CHANUNAVAIL----------") in new stack
[Dec 16 14:29:49] == Everyone is busy/congested at this time (1:0/0/1)
[Dec 16 14:29:49] -- Executing [9005212221149572@default:3] Hangup("Local/9005212221149572@default-00000076;2", "") in new stack
[Dec 16 14:29:49] == Spawn extension (default, 9005212221149572, 3) exited non-zero on 'Local/9005212221149572@default-00000076;2'
[Dec 16 14:29:49] -- Executing [h@default:1] AGI("Local/9005212221149572@default-00000076;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----18-----CHANUNAVAIL----------") in new stack
[Dec 16 14:29:49] -- <Local/9005212221149572@default-00000077;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Dec 16 14:29:49] == Manager 'sendcron' logged off from 127.0.0.1


La pregunta aquí es , ¿cómo podemos resolver esta situación diciendo al AMD de VICIDIAL que ese tipo de mensajes en un AM en lugar de una voz humana ?

Gracias de antemano
SL